Party Time at Small Monsters Soft Play and Party Venue
  • Why can’t I bring in my own food or drink?
    Small Monsters will cater to your every need, so just as you wouldn’t take your own food or drink to a fast-food outlet or a restaurant, you are kindly asked not to bring it into Small Monsters. For those of you with babies under the age of 1, you are more than welcome to bring your own baby food and bottles. We have a microwave to help you.
    But my child has allergies?
    Please ask for assistance from our staff when ordering your food. We are very aware of the wide variety of allergies and dietary requirements and we will cater for your child where we can.
    If your child has very severe allergies please eat before or after visiting as you are unable to consume your own food or drink on the premises.
  • Party Play Equipment?
    Small Monsters cater for babies all the way up to 6 year olds. As a safety measure children obviously older than 6 or adults attending parties as guests must not use the play equipment.
  • Gold or Silver Party. What items can I bring?
    Gold or Silver Parties. You are welcome to bring a Birthday Cake for your child along with any decorations (Balloons, banners etc…). Please use 'White Tack' to fix banners and not adhesive tapes. We cater for the children's party food and we also provide juice for the children. We take a special interest in children’s nutrition and we always provide freshly prepared food. We hold a Five Star Food Hygiene Rating. See our Party Menu.
    Adult food and Drinks.
    You can pre-order Sandwich Platters for adult guests. We also sell a wide selection of hot and cold food. From Toasties, Sandwiches, Lunch Menu, Sweets/Deserts, Hot and Cold Drinks including Herbal Tea, Cappuccino, Latte etc.. (Only food and drink purchased may be consumed on the premises).
    My child has allergies?
    Please speak to a member of staff prior to the party date. We are very aware of the wide variety of allergies and dietary requirements and we will do our utmost to cater for your child.
  • Bronze Party, so can I self cater everything?
    Bronze Parties: You are welcome to bring a Birthday Cake for your child along with any decorations (Balloons, banners etc…). Please use 'White Tack' to fix banners and not adhesive tapes. If you book a Bronze Party for your child. You can Self-Cater only for the party children.
    Adult food and Drinks.
    You are kindly asked not to bring food into Small Monsters for your guests. You can pre-order Sandwich Platters for adult guests. We also sell a wide selection of hot and cold food. From Toasties, Sandwiches, Lunch Menu, Sweets/Deserts, Hot and Cold Drinks including Herbal Tea, Cappuccino, Latte etc.. (Only food and drink purchased may be consumed on the premises). We also sell a wide selection of hot and cold food. From Toasties, Sandwiches, Lunch Menu, Sweets/Deserts, Hot and Cold Drinks including Herbal Tea, Cappuccino, Latte etc.. (Only food and drink purchased may be consumed on the premises). Please remember you Self-Cater only for the party children.
  • Can I Come anytime for play sessions or do I need to make an arrangement first?
    You do not need to phone first. Come anytime for a 2 hour play session. We are open Monday to Friday from 9:30am to 3:00pm. We do offer a FREE loyalty card so please ask for one at the reception.
  • Are you open at the weekends?
    We are open at the weekends only for pre-booked parties. We are not open to the public for general play sessions.
  • What age children do you cater for?
    Small Monsters cater for babies all the way up to 6 year olds. As a safety measure children obviously older than 6 or adults attending parties as guests must not use the play equipment.
  • Why don’t you charge for adults?
    Whilst our competitors will charge adults for admission - we don’t. If adults don’t bring their children to our centre, how else would they get here?
  • Is there parking?
    We have our own car park with a limited number of spaces and there is also a free public car park at the corner of Giffords Cross Road and Lampits Hill. The free public car park is just 100 yards away (1 minute walk). We ask that visitors use the car parks provided and as a courtesy to residents do not park in Woolifers Avenue.
  • Is there WIFI?
    Yes, we provide a free WI-FI service.
  • Do you have a Café?
    We sell a wide selection of hot and cold food. From Toasties, Sandwiches, Lunch Menu, Sweets/Deserts, Hot and Cold Drinks including Herbal Tea, Cappuccino, Latte etc.. We take a special interest in children’s nutrition and we always provide freshly prepared food. We hold a Five Star Food Hygiene Rating.
  • Why do I have to wear socks or tights all the time?
    Bare feet are not hygienic and also little feet may experience slide burns from the play equipment. So it’s an all round safety and hygiene policy to protect all of our customers.
  • Can my little one play on the bouncy castle and play equipment?
    You should supervise your children at all times, but if you have an adventurous little one who wants to play on the bouncy castle and play equipment as well as the Toddler area, that’s fine!  As long as you are there to supervise them.
  • What facilities do you have for babies?
    We have a separate padded baby area that includes a selection of toys and baby-changing facilities. Staff will also make available a microwave for you to heat up baby food.
  • If you would like to add to this FAQ, submit your question here.
    SUBMIT YOUR QUESTION HERE
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  • Bringing outside food...?
    Small Monsters will cater to your every need, so just as you wouldn’t take your own food or drink to a fast-food outlet or a restaurant, you are kindly asked not to bring it into Small Monsters. For those of you with babies under the age of 1, you are more than welcome to bring your own baby food and bottles. We have a microwave to help you.
    But my child has allergies?
    Please ask for assistance from our staff when ordering your food. We are very aware of the wide variety of allergies and dietary requirements and we will cater for your child where we can.
    If your child has very severe allergies please eat before or after visiting as you are unable to consume your own food or drink on the premises.
  • Party Play Equipment?
    Small Monsters cater for babies all the way up to 6 year olds. As a safety measure children obviously older than 6 or adults attending parties as guests must not use the play equipment.
  • Gold or Silver Parties?
    Gold or Silver Parties. You are welcome to bring a Birthday Cake for your child along with any decorations (Balloons, banners etc…). Please use 'White Tack' to fix banners and not adhesive tapes. We cater for the children's party food and we also provide juice for the children. We take a special interest in children’s nutrition and we always provide freshly prepared food. We hold a Five Star Food Hygiene Rating. See our Party Menu.
    Adult food and Drinks.
    You can pre-order Sandwich Platters for adult guests. We also sell a wide selection of hot and cold food. From Toasties, Sandwiches, Lunch Menu, Sweets/Deserts, Hot and Cold Drinks including Herbal Tea, Cappuccino, Latte etc.. (Only food and drink purchased may be consumed on the premises).
    My child has allergies?
    Please speak to a member of staff prior to the party date. We are very aware of the wide variety of allergies and dietary requirements and we will do our utmost to cater for your child.
  • Bronze Self-Cater…?
    Bronze Parties: You are welcome to bring a Birthday Cake for your child along with any decorations (Balloons, banners etc…). Please use 'White Tack' to fix banners and not adhesive tapes. If you book a Bronze Party for your child. You can Self-Cater only for the party children.
    Adult food and Drinks.
    You are kindly asked not to bring food into Small Monsters for your guests. You can pre-order Sandwich Platters for adult guests. We also sell a wide selection of hot and cold food. From Toasties, Sandwiches, Lunch Menu, Sweets/Deserts, Hot and Cold Drinks including Herbal Tea, Cappuccino, Latte etc.. (Only food and drink purchased may be consumed on the premises). We also sell a wide selection of hot and cold food. From Toasties, Sandwiches, Lunch Menu, Sweets/Deserts, Hot and Cold Drinks including Herbal Tea, Cappuccino, Latte etc.. (Only food and drink purchased may be consumed on the premises). Please remember you Self-Cater only for the party children.
  • Can I Come anytime ...?
    You do not need to phone first. Come anytime for a 2 hour play session. We are open Monday to Friday from 9:30am to 3:00pm. We do offer a FREE loyalty card so please ask for one at the reception.
  • Open at the weekends...?
    We are open at the weekends only for pre-booked parties. We are not open to the public for general play sessions.
  • What age group…?
    Small Monsters cater for babies all the way up to 6 year olds. As a safety measure children obviously older than 6 or adults attending parties as guests must not use the play equipment.
  • Don’t charge for adults…?
    Whilst our competitors will charge adults for admission - we don’t. If adults don’t bring their children to our centre, how else would they get here?
  • Is there parking…?
    We have our own car park with a limited number of spaces and there is also a free public car park at the corner of Giffords Cross Road and Lampits Hill. The free public car park is just 100 yards away (1 minute walk). We ask that visitors use the car parks provided and as a courtesy to residents do not park in Woolifers Avenue.
  • Is there WIFI…?
    Yes, we provide a free WI-FI service.
  • Do you have a Café…?
    We sell a wide selection of hot and cold food. From Toasties, Sandwiches, Lunch Menu, Sweets/Deserts, Hot and Cold Drinks including Herbal Tea, Cappuccino, Latte etc.. We take a special interest in children’s nutrition and we always provide freshly prepared food. We hold a Five Star Food Hygiene Rating.
  • Why wear socks…?
    Bare feet are not hygienic and also little feet may experience slide burns from the play equipment. So it’s an all round safety and hygiene policy to protect all of our customers.
  • Little ones + equipment…?
    You should supervise your children at all times, but if you have an adventurous little one who wants to play on the bouncy castle and play equipment as well as the Toddler area, that’s fine!  As long as you are there to supervise them.
  • Baby facilities…?
    We have a separate padded baby area that includes a selection of toys and baby-changing facilities. Staff will also make available a microwave for you to heat up baby food.
  • Add an FAQ…?
    SUBMIT YOUR QUESTION HERE
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Play Sessions & Parties: Juice for the children is provided free of charge. Only food and drink purchased may be consumed on the premises.